Monthly Archives: March 2007

What To Teach People Designing Businesses?

Business Week’s NussbaumOnDesign recently posted an interesting article on “How Should We Educate Designers? And For What?” Nussbaum noted that: The business model is shifting away from mere efficiency to innovation and that requires a different culture and people able to operate in that culture. Consequently, . . . corporations should be looking to design…

The People Side of Change

A Deloitte study identifies 8 aspects of the people side of change that need to be managed: People risk and impact management Leadership alignment and stakeholder engagement Communications Culture Organizational design and governance Talent requirements and HR programs Workforce transition Learning and capability transfer The Be Excellent blog, drew on this recently published Deloitte research…

The Dialectic of Blogging

Complexity Knowledge Management speaker and author Dave Snowden (Cognitive Edge) was interviewed recently by Wired – an experience which triggered some thoughts from Dave about journalistic integrity and how the self-regulated print industry compares with the quality of information in the blogosphere. Dave engaged with an argument to the effect that . . . the…

Building an Innovation Culture

Business Week’s Nussbaum on Design recently underscored the critical point that building an innovation capability requires a substantial and ongoing commitment to business, process and cultural change. Reviewing BCG data on innovation, Nussbaum observed that: . . . right now it looks like managers are reacting to the realization that innovation is not simply about…

Book Review: "Made to Stick" by Chip Heath and Dan Heath

Recently I posted a review of Malcolm Gladwell’s bestseller The Tipping Point: How Little Things Can Make a Big Difference , where Gladwell argued that ‘stickiness’ is a vitally important aspect of ideas becoming ‘contagious’ and spreading like viruses. I’ve recently been reading with interest Chip Heath and Dan Heath’s recently published book Made to…

5 Types of Ideas

Over again at Strategic Development consultant Helene Finidori’s blog, Helene argued this month that new, creative ideas emerge out of the context of previous thought and activity, and that rather than there being radically new ideas departing from the old there tends to be instead essentially three kinds of ideas: (i) The logical consequence of…

Self-Fulfilling Business Theories

Helene Finidori posted an article in her blog a year ago (which I just saw today), entitled The Art of Management. Helene cited a paper from Sumantra Ghoshal in The Academy of Management: Learning and Education entitled Bad Management Theories Are Destroying Good Management Practices . Helene summarised the paper as arguing that . ….

The Zen of Quality: Quality Thinking for Quality Results (part II)

A while back, I blogged on Quality as Excellent Design, arguing that Quality in products and processes is determined by the quality and kind of the thinking underlying the production of the products or processes – that is, Quality is dependent on the level of client focused attention to details and outcomes in the design…

Damn lies and statistics (part II)

The Be Excellent blog recently posted an article pointing to an interview with David Norton, of Balanced Scorecard fame. Norton commented that: There have been a number of studies on the success rate companies have in executing strategy, and they generally conclude that something like nine out of ten organizations that have strategies fail to…

Damn lies and statistics (part I)

The Be Excellent blog recently posted an article on what gets watched gets improved, quoting Bob Parsons (CEO of GoDaddy.com) to the effect that anything of significance that is measured and watched, improves This is a variation of the mantra in business circles that “what gets measured, gets managed.” There is, of course, a healthy…

Monthly Archives: March 2007

What To Teach People Designing Businesses?

Business Week’s NussbaumOnDesign recently posted an interesting article on “How Should We Educate Designers? And For What?” Nussbaum noted that: The business model is shifting away from mere efficiency to innovation and that requires a different culture and people able to operate in that culture. Consequently, . . . corporations should be looking to design…

The People Side of Change

A Deloitte study identifies 8 aspects of the people side of change that need to be managed: People risk and impact management Leadership alignment and stakeholder engagement Communications Culture Organizational design and governance Talent requirements and HR programs Workforce transition Learning and capability transfer The Be Excellent blog, drew on this recently published Deloitte research…

The Dialectic of Blogging

Complexity Knowledge Management speaker and author Dave Snowden (Cognitive Edge) was interviewed recently by Wired – an experience which triggered some thoughts from Dave about journalistic integrity and how the self-regulated print industry compares with the quality of information in the blogosphere. Dave engaged with an argument to the effect that . . . the…

Building an Innovation Culture

Business Week’s Nussbaum on Design recently underscored the critical point that building an innovation capability requires a substantial and ongoing commitment to business, process and cultural change. Reviewing BCG data on innovation, Nussbaum observed that: . . . right now it looks like managers are reacting to the realization that innovation is not simply about…

Book Review: "Made to Stick" by Chip Heath and Dan Heath

Recently I posted a review of Malcolm Gladwell’s bestseller The Tipping Point: How Little Things Can Make a Big Difference , where Gladwell argued that ‘stickiness’ is a vitally important aspect of ideas becoming ‘contagious’ and spreading like viruses. I’ve recently been reading with interest Chip Heath and Dan Heath’s recently published book Made to…

5 Types of Ideas

Over again at Strategic Development consultant Helene Finidori’s blog, Helene argued this month that new, creative ideas emerge out of the context of previous thought and activity, and that rather than there being radically new ideas departing from the old there tends to be instead essentially three kinds of ideas: (i) The logical consequence of…

Self-Fulfilling Business Theories

Helene Finidori posted an article in her blog a year ago (which I just saw today), entitled The Art of Management. Helene cited a paper from Sumantra Ghoshal in The Academy of Management: Learning and Education entitled Bad Management Theories Are Destroying Good Management Practices . Helene summarised the paper as arguing that . ….

The Zen of Quality: Quality Thinking for Quality Results (part II)

A while back, I blogged on Quality as Excellent Design, arguing that Quality in products and processes is determined by the quality and kind of the thinking underlying the production of the products or processes – that is, Quality is dependent on the level of client focused attention to details and outcomes in the design…

Damn lies and statistics (part II)

The Be Excellent blog recently posted an article pointing to an interview with David Norton, of Balanced Scorecard fame. Norton commented that: There have been a number of studies on the success rate companies have in executing strategy, and they generally conclude that something like nine out of ten organizations that have strategies fail to…

Damn lies and statistics (part I)

The Be Excellent blog recently posted an article on what gets watched gets improved, quoting Bob Parsons (CEO of GoDaddy.com) to the effect that anything of significance that is measured and watched, improves This is a variation of the mantra in business circles that “what gets measured, gets managed.” There is, of course, a healthy…